We’re thrilled to announce Hostie’s integration with Tock, a leading reservation and event management platform used by top restaurants, wineries, and hospitality groups around the world. This integration brings together Hostie’s AI phone assistant with Tock’s powerful booking system—unlocking automated reservations, guest communication, and event inquiry handling via voice and text.
Now, restaurants using Tock can ensure every phone call is answered and every guest gets the information they need—without overwhelming staff.
What the Hostie + Tock Integration Enables:
- 📞 Automated Phone Reservations via Tock
- Guests can call or text your restaurant, and Hostie’s AI assistant will instantly check real-time availability and book, modify, or cancel reservations directly in Tock.
- 📆 Support for Events, Prepaid Experiences & Large Parties
- Whether it’s a prix fixe dinner, chef’s tasting menu, or private event, Hostie intelligently handles inquiries, routes qualified leads, and collects guest info to pass into Tock’s event system.
- 💬 24/7 AI Guest Communication
- Hostie automatically answers calls and texts, day or night. Your team stays focused on service while guests still get instant, accurate responses powered by AI.
- 📈 Visibility Into Call Volume & Guest Trends
- Get full visibility into your phone channel with call transcripts, conversion metrics, and keyword insights—all tied back to Tock reservation and event data.
- 🧠 Smarter Guest Experience
- Hostie recognizes repeat guests using phone numbers tied to Tock profiles, enabling personalized responses and faster service over the phone.
Why Tock Restaurants Love Hostie:
- Reduce missed calls and reservation loss
- Handle spikes in call volume without extra staff
- Increase reservations and event inquiries automatically
- Deliver a consistent, professional guest experience by phone and text
Power Up Your Tock System with AI Reservation Automation
With Hostie + Tock, your restaurant never misses a call, a booking, or a chance to wow a guest.
