We’re excited to announce Hostie’s new integration with Square, the all-in-one POS and payment platform used by thousands of restaurants, cafes, and quick-service concepts.
With this integration, restaurants can now use Hostie’s AI phone assistant to automate takeout orders, answer guest questions, and sync everything directly to Square’s POS—saving time, reducing errors, and increasing revenue.
What the Hostie + Square Integration Enables:
- 📞 AI-Powered Phone Orders
- Hostie can answer incoming calls, take natural language orders, and push them directly to your Square POS system—just like a team member would, but faster and without tying up staff.
- 💬 24/7 Guest Communication
- Even when your team is slammed or off-shift, Hostie handles calls and texts—taking orders, checking hours, or answering FAQs automatically.
- 🍽️ Real-Time Menu Syncing
- Menus, item availability, and modifiers stay up-to-date in Hostie via Square, ensuring accurate ordering over the phone every time.
- 🧾 Secure Payments and Order Confirmations
- With Square integrated, Hostie can capture payment info securely, confirm orders, and send guests a text receipt or pickup time—all without any human involvement.
- 📊 Insightful Analytics and Reporting
- See how many calls were converted into orders, what items are most frequently ordered by phone, and how your phone channel contributes to overall Square sales data.
- 🔁 Streamlined Operations
- No more duplicate entry, paper tickets, or order mix-ups. Phone orders placed through Hostie go straight into Square’s order flow—seamless for the kitchen, smooth for the guest.
Why Restaurants Love Hostie + Square:
- Reduce missed calls and abandoned orders
- Automate order-taking and improve accuracy
- Free up staff to focus on in-person guests
- Boost revenue from phone and SMS ordering
- Eliminate phone chaos with AI that never sleeps
Ready to Automate Phone Orders Through Square?
The Hostie + Square integration turns every phone call into a revenue opportunity—and makes sure your staff never has to say “Can you hold, please?” again.
