FEATURES

How Hostie works

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Automated Call & Guest Communication

Answer every call instantly, 24/7, without tying up your staff. Build an AI which prioritizes delivering exceptional hospitality.

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Real-Time Transparency & Control

Get transcripts of every conversation, see interactions in real time, and jump in whenever you need.

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Unified Guest Communication Platform

Replace your phone system and bring calls, texts, and emails into one place—connected to your integrations.

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Guest Insights & Reporting

Own your guest data so you always know who's calling, track trends, and use insights to guide decisions.

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Built for Hospitality

Conversational AI that feels like a trusted teammate, with multilingual support so every guest feels welcome.

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Accessible Anywhere

Manage front-of-house from any device, with smart notifications that keep your team updated.

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Responsive Support from People Who Get Restaurants

Always-on support from experienced operators, with hands-on setup. A true partner, not just a platform.

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Secure & Reliable Technology

Protect your guest and business data with built-in security, compliance, and permissions to control access.

Your Virtual Concierge at Work

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Hospitality that never goes unanswered

With Hostie, every guest interaction becomes an opportunity. We help you capture more revenue, give your team time back, and keep you in control, all with support from people who know restaurants.

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Never Miss a Guest

Every call answered, every opportunity captured, so you never lose a reservation, order, or connection.

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Grow Revenue & Loyalty

Every conversation is a chance to make a great first impression, welcome someone new, and turn them into a regular.

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Empower Your Team

Hostie complements your team so they can focus on guests in the room, not the ringing phone.

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Stay in Control

See who’s calling, follow conversations in real time, and keep guest history with you.

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Built for restaurants, by restaurants

We're restaurant people first. Our team includes owners, operators, hospitality partners, product designers, and AI engineers who know the pressure of non stop calls, texts, and emails because we’ve lived it ourselves.

That’s why we partnered with some of the country’s most respected restaurants to build Hostie, the Virtual Concierge for independent restaurants and hospitality groups.

Read our story
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Connects with the systems you already trust

Hostie connects seamlessly with your POS, reservations, and ordering platforms so every call, text, or guest question is answered. No missed reservations, no extra steps for your staff, and full visibility into every interaction. Hostie keeps everything connected so your team can focus on the service.

Explore Integrations
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DATA

Statistical Highlights

85%
Answered

Hostie answers an average of 85% of questions with 15% seamlessly forwarded to a host.

Success Rate
300K
Calls handled

Over 300K guest calls successfully managed in the last year.

Traction
16+
Years

Hostie brings over a decade of restaurant expertise.

Industry Expertise

FAQ’s

Frequently Asked Questions

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Can I keep my existing phone number?

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What if someone wants to speak to an actual person?

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What if I have an older demographic?

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How many calls does it handle at once?

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What systems are you integrated with?

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How do I update the AI?

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See Hostie in action

See how Hostie works for your restaurant. Book a quick walkthrough with our team or call our live demo to try it for yourself.

Start a free trial