FEATURES

How Hostie works

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Automated Call & Guest Communication

Every call answered in your voice with custom prompts for reservations, events, takeout, and guest questions.

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Real-Time Transparency & Control

Get conversation transcripts, see interactions in real time, jump in whenever you need, and stay connected from any device.

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Unified Guest Communication Platform

Replace your phone system and bring calls, texts, and emails into one place—connected to your integrations.

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Guest Insights & Reporting

Own your guest data so you always know who's calling, track trends, and use insights to guide decisions.

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Built for Hospitality

Conversational AI that feels like a trusted teammate, with multilingual support so every guest feels welcome.

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Takeout Ordering

Capture takeout orders by phone or text so your team can stay focused on the guests in front of them.

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Responsive Support from People Who Get Restaurants

Always-on support from experienced operators, with hands-on setup. A true partner, not just a platform.

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Secure & Reliable Technology

Protect your guest and business data with built-in security, compliance, and permissions to control access.

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For Hospitality Groups

See aggregated data, manage conversations in one inbox, and use Hostie Scoring to keep your group running smoothly.

Watch Hostie in action

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Every conversation is an opportunity

With Hostie, every guest interaction becomes an opportunity. We help you capture more revenue, give your team time back, and keep you in control, all with support from people who know restaurants.

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Never Miss a Guest

Every call answered, every opportunity captured, so you never lose a reservation, order, or connection.

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Grow Revenue & Loyalty

Every conversation is a chance to make a great first impression, welcome someone new, and turn them into a regular.

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Empower Your Team

Hostie complements your team so they can focus on guests in the room, not the ringing phone.

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Stay in Control

See who’s calling, follow conversations in real time, and keep guest history with you.

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Capture more revenue

Hostie brings calls, texts, reservations, private dining, takeout, and guest questions together in one place. Whether one guest reaches out or twenty do at once, every conversation gets an answer, so your team can stay focused on delivering great hospitality.

Native takeout ordering and two-way texting help you capture more orders, respond faster, and keep every guest conversation organized in one shared inbox.

Connects with the systems you already trust

Hostie connects seamlessly with your POS, reservations, and ordering platforms so every call, text, or guest question is answered. No missed reservations, no extra steps for your staff, and full visibility into every interaction. Hostie keeps everything connected so your team can focus on the service.

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DATA

Statistical Highlights

85%
Answered

Hostie answers an average of 85% of questions with 15% seamlessly forwarded to a host.

Success Rate
Millions
Calls handled

Over millions of guest calls successfully managed in the last year.

Traction
16+
Years

Hostie brings over a decade of restaurant expertise.

Industry Expertise

FAQ’s

Frequently Asked Questions

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Can I keep my existing phone number?

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What if someone wants to speak to an actual person?

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Will my guests know they're talking to AI?

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How many calls does it handle at once?

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What systems are you integrated with?

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How easy is it to customize Hostie?

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See Hostie in action

See how Hostie works for your restaurant. Book a quick walkthrough with our team or call our live demo to try it for yourself.

Start a free trial