How The Stinking Rose Group is Managing 24,000 Calls Through Their Virtual Concierge
Case Study
Your Virtual Concierge
Hospitality that never goes unanswered. Hostie makes sure every call, text, or question is answered in your restaurant’s voice so you never miss a guest and your staff can focus on the service.
Hostie is trusted and loved by independent restaurants and hospitality groups nationwide.
What Hostie does for your restaurant
Never Miss a Call (or a Guest)
Every call answered, every opportunity captured, so there are no more lost reservations or missed connections.
Bring in More Guests & Revenue
Every conversation is a chance to connect, welcome someone new, and turn them into a regular.
Boost Your Staff's Productivity
Hostie complements your team so they can focus on guests in the room, not the ringing phone.
Complete Visibility & Data Ownership
See who’s calling, follow conversations in real time, and keep guest history where it belongs, with you.
Built for Restaurants, by Restaurants
Created by operators who know the pace, pressure, and passion of the industry, with empathy for your team.
Quick Setup & Ongoing, Reliable Support
Fast onboarding and real help from people who understand your business.
Features built for restaurants
Here’s how Hostie turns smart tools into real results for your restaurant.
Automated Call & Guest Communication
Every call answered in your voice, with unlimited prompts.
Real-Time Transparency & Control
Transcripts, live visibility, and the ability to jump in anytime.
Unified Guest Communication Platform
Calls, texts, and emails in one place—plus Instagram and Google Maps texting.
Responsive Support from People Who Get Restaurants
Always-on support from experienced operators. A true partner, not just a platform.
Built for restaurants, by restaurants
We're restaurant people first. Our team includes owners, operators, hospitality partners, product designers, and AI engineers who know the pressure of non stop calls, texts, and emails because we’ve lived it ourselves.
That’s why we partnered with some of the country’s most respected restaurants to build Hostie, the Virtual Concierge for independent restaurants and hospitality groups.
Press
Hostie on CNBC
"Before it had to be me and two other people doing that work and now I can really focus my staff on the hospitality...And because I can get back to people quicker, and because my response time is faster, we book more events, we have more sales, and we have more guests coming in the door."
Andrea Boyd
Wayfare Tavern
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TESTIMONIAL
Customer reviews
"Speaking with Hostie and with Randall, we felt the connection that we thought would work in terms of personality fit. They're local and they were able to answer all of our questions."
Chris Tan, Operations Manager
Burma Food Group
> 2K
Monthly calls
20%
Increase in reservations
See Hostie in action
See how Hostie works for your restaurant. Book a quick walkthrough with our team or call our live demo to try it for yourself.
