Hostie + OpenTable Integration: AI-Powered Reservations with Multilingual Support and Seating Area Selection
The Hostie + OpenTable integration empowers restaurants to fully automate their reservation experience over the phone and via text—while maintaining complete control and flexibility through their existing OpenTable setup.
With Hostie’s hospitality-trained AI assistant, guests can call or text your restaurant to book, modify, or cancel reservations, even when your staff is unavailable. Every reservation is synced in real-time with OpenTable, ensuring accurate availability and pacing.
Key Features of the Hostie + OpenTable Integration:
- 🪑 Seating Area Selection
- Guests can request specific seating areas—whether it’s the patio, bar, dining room, or chef’s counter—and Hostie will intelligently route the request to OpenTable, ensuring the right table types are booked automatically.
- 🌍 Multilingual Reservation Booking
- Hostie understands and speaks multiple languages, making it easy for international guests to book reservations in their preferred language. Whether it’s English, Spanish, Mandarin, or French, Hostie handles the conversation naturally and accurately.
- 📅 Real-Time Reservation Sync with OpenTable
- All bookings made through Hostie are instantly reflected in OpenTable, including guest notes, preferences, and contact information—keeping your front-of-house team fully aligned.
- 📞 24/7 Phone and Text Coverage
- Hostie ensures you never miss a reservation call, even during peak hours or after closing. The AI assistant handles every inquiry with consistency and professionalism.
- 📊 Insights and Conversation Analytics
- Track which seating areas are most requested, what languages are most frequently used, and how many bookings were secured through the phone—all with full transcripts and reporting.
Ready to turn your OpenTable phone line into a fully automated booking channel?
With Hostie + OpenTable, your restaurant can deliver world-class hospitality at scale—while freeing up staff to focus on in-person service.
